Automotive Service Advisor: Customer Care & Repair Estimates

Quirk Auto Dealers; Manchester (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Dental/Vision

401K

Short/Long-Term Disability

Life Insurance

Critical Illness Insurance

Job summary

Quirk Auto Dealerships in Manchester, NH is seeking a Service Advisor to join our busy service department. You will greet customers, document concerns, and write repair orders with clear cost estimates.

This role emphasizes accurate communication, ownership of repair progress, and advising customers on vehicle care per manufacturer specs. We offer a supportive team environment and opportunities for growth in New England's premier dealership group.

Qualifications

• Greet customers in a timely, friendly manner.
• Write repair orders and explain charges to customers.
• Provide complete and accurate written cost estimates for labor and parts.
• Check progress of repairs and update customers on changes.

Responsibilities

• Greets customers promptly and professionally.
• Documents customer concerns and repair needs.
• Writes repair orders with estimated labor and parts.
• Monitors repair progress and informs customers of changes.

Skills

Greet customers

Write repair orders

Walkaround inspections

Provide cost estimates

Track repair progress

Communicate changes

Customer satisfaction focus

Manufacturer specs knowledge

Job description

Quirk Auto Dealerships in Manchester, NH is seeking a Service Advisor to join our busy service department. You will greet customers, document concerns, and write repair orders with clear cost estimates.

This role emphasizes accurate communication, ownership of repair progress, and advising customers on vehicle care per manufacturer specs. We offer a supportive team environment and opportunities for growth in New England's premier dealership group.