Service Advisor

Quirk Auto Dealers; Manchester (AL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Dental/Vision

401K

Short/Long-Term Disability

Life Insurance

Critical Illness Insurance

Job summary

Quirk Auto Dealerships in Manchester, NH is seeking a Service Advisor to join our busy service department. You will greet customers, document concerns, and write repair orders with clear cost estimates.

This role emphasizes accurate communication, ownership of repair progress, and advising customers on vehicle care per manufacturer specs. We offer a supportive team environment and opportunities for growth in New England's premier dealership group.

Qualifications

• Greet customers in a timely, friendly manner.
• Write repair orders and explain charges to customers.
• Provide complete and accurate written cost estimates for labor and parts.
• Check progress of repairs and update customers on changes.

Responsibilities

• Greets customers promptly and professionally.
• Documents customer concerns and repair needs.
• Writes repair orders with estimated labor and parts.
• Monitors repair progress and informs customers of changes.

Skills

Greet customers

Write repair orders

Walkaround inspections

Provide cost estimates

Track repair progress

Communicate changes

Customer satisfaction focus

Manufacturer specs knowledge

Job description

Job Details: Job Location: Quirk Buick GMC NH - Manchester, NH 03103, Position Type: Full Time, Education Level: Not Specified, Job Shift: Any, Job Category: Automotive

Quirk Auto is currently seeking a Service Advisor to join our busy service department. This is an exciting opportunity to begin a career at the best dealership group in New England! Quirk Auto has opportunities for inspired and motivated individuals who have the desire and passion to succeed. We want to speak with you regarding a career in automotive service.

Key Required Proficiencies

• Greets customers in a timely, friendly manner
• Writing Repair Orders and explaining charges
• Performing vehicle walk around and documentation of customer concerns
• Provides a complete and accurate written cost estimate for labor and parts
• Check the progress of repair throughout the day
• Contacts customers regarding any changes in the estimate or time impacts
• Maintains strong customer satisfaction
• Advises customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturer's specifications
• Follows all Quirk safety policies and procedures, and immediately report any and all accidents to a manager or supervisor

Preferred Skills

• Prior sales experience preferred but not required
• High School Diploma or College Degree preferred but not required
• Experience in managing and organizing work time and work-related activities
• Excellent interpersonal skills
• A positive attitude and strong willingness to learn
• Excellent computer skills

Benefits offered

• Health, Dental/Vision, 401K, Short/Long-Term Disability, Life Insurance and Critical Illness Insurance.
• Quirk will provide you with Basic Life Insurance and AD&D policy of $20,000 at no cost to you. All other benefits are optional and will be offered to you at a cost.
• Paid sick time after 90 days and vacation after 1 year

All employees must pass a pre-employment background check, physical, drug test, and motor vehicle record check (if applicable to position).

Quirk Auto Dealerships is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full Time
Work Location: In person