Automotive Service Advisor Apprentice - Paid Training

Sheehy Auto Stores; Richmond (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid maternity & paternity after 1y

Paid training

Career advancement

401(K) and profit sharing

Job summary

Sheehy Auto Stores seeks a Service Advisor Apprentice to join our team. This entry-level role helps you learn how to be a Service Advisor, greeting customers and coordinating with service techs to meet their needs. We provide training and a clear path for advancement.

We offer comprehensive benefits and an hourly compensation range of $20–$25, based on experience and performance. This role is designed to develop strong customer service and technical liaison skills in a supportive, high-volume

Qualifications

• Strong customer communication skills both in-person and on the phone.
• Good organizational skills and ability to manage multiple tasks.
• Able to work in a fast-paced environment with limited supervision.
• Comply with all federal, state, and local laws and company policies regarding customer and vehicle information.
• Authorized to work in the USA; willing to pass pre-employment checks.
• Must possess a valid driver’s license.

Responsibilities

• Greet service department customers promptly and courteously.
• Listen to each customer and articulate repair needs to technicians.
• Present recommended services using low-pressure, high-integrity methods.
• Provide accurate estimates of repair and maintenance costs.
• Notify customers when vehicles are ready for pickup.
• Explain repairs and costs to customers.
• Handle customer concerns and complaints.

Skills

Customer communication

Organizational skills

Fast-paced work environment

Policy compliance

Authorized to work in the USA

Background check

Driver's license

Job description

Sheehy Auto Stores seeks a Service Advisor Apprentice to join our team. This entry-level role helps you learn how to be a Service Advisor, greeting customers and coordinating with service techs to meet their needs. We provide training and a clear path for advancement.

We offer comprehensive benefits and an hourly compensation range of $20–$25, based on experience and performance. This role is designed to develop strong customer service and technical liaison skills in a supportive, high-volume