Automotive Service Advisor

VIP Tires & Service; Saco (ME); Hybrid; USD 22,000 - 36,000; Full time

Job summary

VIP, Inc. is seeking a Service Writer to join our service department. The role focuses on consulting with customers, articulating vehicle conditions based on MPI results, and delivering a superior customer experience in a fast-paced setting.

You will learn VIP processes, maintain communication with the team, and support the Service Manager to ensure high-quality service and seamless operations at the location.

Qualifications

• One year of related experience in automotive service field.
• Two-year college or technical school recommended.
• Equivalent combination of education and experience accepted.
• Current, valid driver’s license required.

Responsibilities

• Consult with customers, educate them about vehicle condition based on MPI inspection.
• Build relationships with customers and follow VIP processes to ensure engagement.
• Aim for higher SAX scores by delivering exceptional customer experiences.
• Learn and execute all duties assigned by the Service Manager and support the team.

Skills

Communication

Business sense

Time management

Auto service knowledge

Education

Two-year college or technical school

Equivalent combination of education and experience

Job description

VIP, Inc. is seeking a Service Writer to join our service department. The role focuses on consulting with customers, articulating vehicle conditions based on MPI results, and delivering a superior customer experience in a fast-paced setting.

You will learn VIP processes, maintain communication with the team, and support the Service Manager to ensure high-quality service and seamless operations at the location.