Automotive Sales Appointment Specialist (BDC)

Fred Anderson Toyota of Charleston; Sanford (NC); Presencial; USD 21.000 - 30.000; Tempo integral

Benefícios oferecidos por esta vaga

401k with company match

Health benefits (medical, dental, tele

Telehealth and behavioral health

Maternity/Paternity leave

Paid time off

Employee discounts

Resumo da vaga

Fred Anderson Toyota of Charleston is seeking sales appointment setters/BDC reps to be the first point of contact for internet leads. You will provide product information and schedule appointments with a sales professional.

No automotive experience is required as training is provided; a positive attitude and strong communication are essential. We offer a 5-day work week with Saturday shifts and comprehensive benefits.

Qualificações

• Prior customer service experience.
• Excellent teamwork skills.
• Positive and hardworking demeanor.
• Strong computer skills and CRM familiarity.
• Time management and organizational abilities.

Responsabilidades

• Answer customer calls and establish follow-up with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Continuous follow-up with interested leads for 90 days and with not-ready leads or no-shows.
• Provide customers with product information and direct them to dealership resources.
• Participate in team sessions and maintain positive relationships with teammates, sales teams, and management.
• Utilize CRM tracking system daily.
• Assist with inventory awareness on the lot and help move vehicles as needed.

Conhecimentos

Customer service

Teamwork

Communication

Time management

Organizational skills

Driver’s license

Formação

High school diploma or equivalent

Descrição da vaga

Fred Anderson Toyota of Charleston is seeking sales appointment setters/BDC reps to be the first point of contact for internet leads. You will provide product information and schedule appointments with a sales professional.

No automotive experience is required as training is provided; a positive attitude and strong communication are essential. We offer a 5-day work week with Saturday shifts and comprehensive benefits.