Automotive Sales Appointment Specialist — Growth & Benefits

Anderson Automotive Group; Sanford (NC); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Base salary plus bonus

401k with company match

Health benefits

Job summary

Anderson Automotive Group is seeking a motivated Business Development Coordinator at Fred Anderson Toyota of Sanford. This role handles internet sales inquiries, sets appointments with sales professionals, and provides exceptional customer service.

Training is provided and a base plus bonus structure supports career growth. The position emphasizes follow-up with leads, teamwork with sales and dealership staff, and effective use of CRM systems.

Qualifications

• Prior customer service experience is required.
• Strong teamwork and positive attitude are essential.
• Good time management and listening skills are needed.
• Organizational skills and attention to detail are important.
• Proficiency with basic computer software is expected.

Responsibilities

• Answer customer inquiries via phone, email, and live chat.
• Schedule appointments for Internet sales leads and follow up for 90 days.
• Provide product information and direct customers to dealership resources.
• Maintain CRM entries and stay up to date on inventory and processes.
• Support with getting vehicles fueled and forwarded to detail.

Skills

Customer service

Teamwork

Positive attitude

Time management

Listening

Organizational skills

Education

High school diploma or equivalent

Tools

CRM system

Job description

Anderson Automotive Group is seeking a motivated Business Development Coordinator at Fred Anderson Toyota of Sanford. This role handles internet sales inquiries, sets appointments with sales professionals, and provides exceptional customer service.

Training is provided and a base plus bonus structure supports career growth. The position emphasizes follow-up with leads, teamwork with sales and dealership staff, and effective use of CRM systems.