Automotive Sales Appointment Specialist

Fred Anderson Chevrolet, Buick, GMC Cadillac; Oakwood (SC); Presencial; USD 17.000 - 25.000; Tempo integral

Benefícios oferecidos por esta vaga

401k with company match

Health benefits

Paid time off

Employee discounts

Relocation packages

Referral program

Resumo da vaga

Fred Anderson Chevrolet, Buick, GMC Cadillac is seeking a motivated Sales Appointment Setter/BDC representative in Oakwood, SC. You will be the first contact for internet leads, provide product information, and schedule appointments with a sales professional.

Training is provided; no prior automotive experience is required. Expect a 5-day work week with Saturdays on a flexible schedule, and competitive base pay plus bonuses.

Qualificações

• Prior customer service experience is required.
• Strong teamwork skills and positive attitude.
• Excellent computer skills and ability to learn dealership software.
• Good time management and organizational abilities.
• Strong listening skills and rapport-building with customers.

Responsabilidades

• Answer customer calls and establish follow-up with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Continuously follow up with interested leads for 90 days and with leads not yet ready to book.
• Provide customers with product information and direct them to dealership resources.
• Participate in team and process development sessions and maintain positive relationships with teammates and management.
• Utilize CRM tracking system daily to manage leads.
• Walk the lot to stay current on inventory.
• Assist with vehicle fueling and handoff to detailing departments.

Conhecimentos

Customer service

Teamwork

Computer skills

Time management

Listening skills

Organizational skills

Valid driver’s license

Relationship building

Formação

High School Diploma or Equivalent

Ferramentas

CRM Software

CRM Tracking System

Descrição da vaga

Fred Anderson Chevrolet, Buick, GMC Cadillac is seeking a motivated Sales Appointment Setter/BDC representative in Oakwood, SC. You will be the first contact for internet leads, provide product information, and schedule appointments with a sales professional.

Training is provided; no prior automotive experience is required. Expect a 5-day work week with Saturdays on a flexible schedule, and competitive base pay plus bonuses.