Automotive BDC & Appointment Setter – Growth & Benefits

KGV-22 Laurens Ventures; United States; On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

401k retirement plans with company |?

Comprehensive health benefits packages

Relocation packages

Paid time off

Job summary

Anderson Automotive Group is seeking an energetic sales appointment setter/BDC representative at our Fred Anderson location. You will answer calls, respond to inquiries, and schedule qualified sales appointments to support the dealership team.

The ideal candidate has customer service experience, strong teamwork, and excellent communication. Training is provided, and base plus bonus compensation reflects your performance and commitment to customer care.

Qualifications

• Prior customer service experience is required.
• Strong teamwork and collaboration abilities are essential.
• Positive and hardworking demeanor desired.
• Proficient with computer software and basic CRM tools.
• Excellent time management and organizational skills.
• Strong listening skills with ability to build rapport.
• Valid driver’s license with acceptable MVR.

Responsibilities

• Answer customer calls and establish follow-up with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Continuously follow up with interested leads for 90 days and with no-shows.
• Provide customers with product information and direct them to dealership resources.
• Participate in team and process development sessions, maintaining positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.
• Walk the lot to stay up to date on inventory.
• Assist with getting vehicles fueled and moved to detailing.

Skills

Customer service experience

Teamwork

Positive attitude

Computer skills

Time management

Active listening

Organizational skills

Valid driver's license

Education

High School Diploma or equivalent

Job description

Anderson Automotive Group is seeking an energetic sales appointment setter/BDC representative at our Fred Anderson location. You will answer calls, respond to inquiries, and schedule qualified sales appointments to support the dealership team.

The ideal candidate has customer service experience, strong teamwork, and excellent communication. Training is provided, and base plus bonus compensation reflects your performance and commitment to customer care.