BDC Coordinator — Career Growth & Training

Toyota of Cape Coral; Sanford (FL); Vor Ort; USD 35.000 - 52.000; Vollzeit

Benefits dieser Stelle

Career growth and advancement

401k retirement plans with company匹

Comprehensive health benefits packages

Relocation packages

Paid time off

Zusammenfassung

Fred Anderson Toyota of Sanford is seeking a motivated Business Development Coordinator to be the first point of contact for internet leads, phone calls, and live chats. You will schedule sales appointments, provide product information, and follow up with leads for up to 90 days, while collaborating with the sales team and management.

This role offers comprehensive training, a competitive compensation plan with base plus bonus, and opportunities for career growth within the Anderson Automotive

Qualifikationen

• Prior customer service experience
• Excellent teamwork skills
• Positive and hardworking demeanor
• Strong computer skills with the ability to use computer software
• Eagerness to improve and collaborative attitude
• Time management skills
• Strong listening skills with ability to build rapport with others
• Organizational skills
• Valid Driver’s license with acceptable motor vehicle record

Aufgaben

• Answer customer calls and establish follow-up with sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
• Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show
• Provide customers with product information and direct them to appropriate dealership resources
• Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management
• Utilize CRM tracking system daily
• Walking the lot to stay up to date on inventory
• Assisting with getting vehicles fueled up and over to our detail departments

Kenntnisse

Customer service

CRM software

Communication

Time management

Teamwork

Valid driver's license

Listening skills

Organizational skills

Ausbildung

High school diploma or equivalent

Tools

CRM tracking system

Jobbeschreibung

Fred Anderson Toyota of Sanford is seeking a motivated Business Development Coordinator to be the first point of contact for internet leads, phone calls, and live chats. You will schedule sales appointments, provide product information, and follow up with leads for up to 90 days, while collaborating with the sales team and management.

This role offers comprehensive training, a competitive compensation plan with base plus bonus, and opportunities for career growth within the Anderson Automotive