Automotive BDC & Appointment Setter | Growth & Flexible

CGR-28 Anderson Greer, LLC; United States; Sur place; USD 36 000 - 60 000; Plein temps

Avantages offerts par ce poste

Five-day work weeks

Flexible Saturday shifts

Training provided

Competitive pay plans

Health benefits

401k with company match

Relocation packages

Paid time off

Employee discounts

Résumé du poste

Anderson Automotive Group in Fred Anderson location is seeking a motivated sales appointment setter/BDC to help guests with product information and schedule appointments with our sales team. No prior automotive experience required; comprehensive training is provided and a supportive team environment awaits.

You'll answer calls, respond to inquiries across internet, phone, and live chat, and maintain CRM records while building rapport with customers and dealership staff.

Qualifications

• Prior customer service experience.
• Excellent teamwork skills.
• Positive and hardworking demeanor.
• Strong computer skills with the ability to use computer software.
• Eagerness to improve and collaborative attitude.
• Time management skills.
• Strong listening skills with ability to build rapport with others.
• Organizational skills.
• Valid Driver’s license with acceptable motor vehicle record.
• High school diploma or equivalent.

Responsabilités

• Answer customer calls and establish follow-up with sales appointments.
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates.
• Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show.
• Provide customers with product information and direct them to appropriate dealership resources.
• Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management.
• Utilize CRM tracking system daily.
• Walking the lot to stay up to date on inventory.
• Assisting with getting vehicles fueled up and over to our detail departments.

Connaissances

Customer service

Teamwork

Positive demeanor

Computer skills

Active listening

Time management

Organizational skills

Rapport building

Formation

High school diploma or equivalent

Outils

CRM software

Description du poste

Anderson Automotive Group in Fred Anderson location is seeking a motivated sales appointment setter/BDC to help guests with product information and schedule appointments with our sales team. No prior automotive experience required; comprehensive training is provided and a supportive team environment awaits.

You'll answer calls, respond to inquiries across internet, phone, and live chat, and maintain CRM records while building rapport with customers and dealership staff.