Automotive Quick Lane Manager — Fast-Paced Shop Leader

Wood City Motors; Cloquet (MN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401k

Paid Time off

Health, Dental, Vision, Life Benefits

Job summary

Wood City Motors in Cloquet, MN, is seeking an Automotive Quick Lane Manager to oversee daily service operations and RO flow. This role leads service advisors and technicians, drives efficiency, and ensures high customer satisfaction in a fast-paced Ford & CDJR dealership environment.

The manager will enforce safety guidelines, mentor staff, and coordinate training to meet manufacturer and dealership standards while maintaining quality control and warranty compliance.

Qualifications

• Must have automotive service management experience or as a senior advisor/technician.
• Strong leadership and communication abilities.
• Proficient with dealership software and scheduling tools.

Responsibilities

• Direct daily shop workflows and RO flow to maximize efficiency.
• Lead, train, and mentor service advisors and technicians.
• Handle escalated customer issues and ensure satisfaction.
• Maintain compliance with safety standards and manufacturer guidelines.

Skills

Automotive knowledge

Management

DMS software

Scheduling tools

Communication skills

Problem solving

Education

High school diploma or technical degree

Experience in automotive service management

Tools

DMS familiarity

Electronic scheduling tools

Diagnostic software

Job description

Wood City Motors in Cloquet, MN, is seeking an Automotive Quick Lane Manager to oversee daily service operations and RO flow. This role leads service advisors and technicians, drives efficiency, and ensures high customer satisfaction in a fast-paced Ford & CDJR dealership environment.

The manager will enforce safety guidelines, mentor staff, and coordinate training to meet manufacturer and dealership standards while maintaining quality control and warranty compliance.