Automotive Parts Specialist — Service & Tech Support

O'Reilly Auto Parts; Jersey Village (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive wages

Stock Purchase Plan & 401k starting on

Medical, Dental, & Vision Insurance

Team Member Health/Wellbeing Programs

Tuition Educational Assistance

Opportunities for Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management. You will greet customers, assist with merchandise selection, process payments, handle returns, and collaborate with professionals.

This role emphasizes accuracy, courtesy, and teamwork in a busy auto parts environment. You may assist with inventory, planograms, daily operations, and occasional delivery duties per business needs.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist with merchandise selection.
• Support managers and installers in serving professional customers as needed.
• Handle cash drawer, process payments and returns.
• Answer store calls, lookup parts and quote prices.
• Address and resolve customer complaints in a friendly manner.
• Assist with stock, planograms, and daily store operations.

Skills

Customer service

Multitasking

Alphanumeric matching

Spanish language

Auto parts knowledge

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to support store management. You will greet customers, assist with merchandise selection, process payments, handle returns, and collaborate with professionals.

This role emphasizes accuracy, courtesy, and teamwork in a busy auto parts environment. You may assist with inventory, planograms, daily operations, and occasional delivery duties per business needs.