Automotive Parts Specialist — Customer Service & Tech Help

O'Reilly Auto Parts; House Springs (MO); Sur place; USD 17 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

401k with employer contributions

Health Insurance Options

Paid Time Off (PTO)

Tuition Educational Assistance

Résumé du poste

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will support store management, manage cash operations, and assist with merchandising and in-store services.

The role requires strong customer service, multitasking, and the ability to guide customers through product selection, with potential for growth within a promotions-driven team.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must multitask, handling in-store and phone interactions.

Responsabilités

• Greet customers and assist in merchandise selection.
• Support professional customers and manage returns/exchanges.
• Handle cash, checks and credit card transactions accurately.
• Answer store phone per policy and quote prices.
• Assist with daily stock, planograms and image updates.
• Perform in-store services (battery tests, wipers, etc.) as trained.

Connaissances

Outstanding customer service

Multitasking

Fast alphanumeric matching

Spanish language

Formation

ASE certification

Description du poste

O’Reilly Auto Parts is seeking a Parts Specialist to deliver high levels of service to retail and installer customers. You will support store management, manage cash operations, and assist with merchandising and in-store services.

The role requires strong customer service, multitasking, and the ability to guide customers through product selection, with potential for growth within a promotions-driven team.