Automotive Parts & Service Specialist

O'Reilly Auto Parts; Griffith (IN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

401k match

Stock purchase plan

Health insurance (Medical, Dental, & V

Paid time off

Tuition assistance

Career growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. The role supports store management, assists with customer inquiries, pricing, returns, and daily store operations.

A focus on friendly service, accuracy, and adherence to company programs is essential. Responsibilities include greeting customers, promoting related items, processing transactions, and contributing to stock updates and planogram efforts.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Ability to provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Follow and promote all company customer service programs.
• Greet retail/walk-in customers and assist them in merchandise selection.
• Assist managers and installer service specialists with professional customers as needed.

Skills

Alphanumeric matching

Customer service

Multitasking

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-quality service to retail and installer customers. The role supports store management, assists with customer inquiries, pricing, returns, and daily store operations.

A focus on friendly service, accuracy, and adherence to company programs is essential. Responsibilities include greeting customers, promoting related items, processing transactions, and contributing to stock updates and planogram efforts.