Automotive Parts & Service Specialist

O'Reilly Auto Parts; Mason City (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, & Vision Insurance

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers. You will greet customers, help them select parts, and support store management in daily tasks.

You will handle cash transactions, answer store phones, and assist with inventory, returns, and occasional deliveries as needed. A focus on customer satisfaction and accurate order processing is essential.

Qualifications

• Provide outstanding, friendly, and professional customer service.
• Able to multitask, handling customers on the phone and in-store.
• Familiar with automotive parts, cataloging, and sales or service is a plus.

Responsibilities

• Greet customers and assist in selecting merchandise.
• Assist managers and installers in serving professional customers as needed.
• Process cash, checks, and credit transactions securely and accurately.
• Resolve customer complaints in a friendly manner and maintain store appearance.

Skills

Customer service

Multitasking

Attention to detail

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide exceptional service to retail and installer customers. You will greet customers, help them select parts, and support store management in daily tasks.

You will handle cash transactions, answer store phones, and assist with inventory, returns, and occasional deliveries as needed. A focus on customer satisfaction and accurate order processing is essential.