Automotive Operations Specialist — Sales & Paperwork

CarMax Business Services; Danvers (MA); On-site; USD 23,970 - 38,572; Full time

Job summary

CarMax Business Services in Danvers is looking for a Business Operations Associate to support store operations. You will ensure smooth processing of sales, manage cash tasks, and assist in training new associates. Strong organizational skills and customer service experience are key.

The role offers a salary range of $17.40 - $28.00 per hour, subject to experience. CarMax is committed to maintaining a supportive work environment while providing excellent service to customers.

Qualifications

• Ability to read, interpret, and record data accurately for compliance.
• Strong organizational and multitasking skills in a deadline-driven environment.
• Effective verbal and written communication skills.

Responsibilities

• Deliver outstanding customer service by greeting customers and answering questions.
• Process and audit paperwork for retail and wholesale sales.
• Manage auction and appraisal transactions, ensuring accurate titles and documentation.
• Handle cash management tasks, including receiving payments and preparing deposits.
• Train and mentor new associates.

Skills

Customer service

Organizational skills

Microsoft Office proficiency

Verbal and written communication

Data entry

Job description

CarMax Business Services in Danvers is looking for a Business Operations Associate to support store operations. You will ensure smooth processing of sales, manage cash tasks, and assist in training new associates. Strong organizational skills and customer service experience are key.

The role offers a salary range of $17.40 - $28.00 per hour, subject to experience. CarMax is committed to maintaining a supportive work environment while providing excellent service to customers.