Business Ops & Customer Care Associate

CarMax Business Services; Norwood (MA); On-site; USD 23,970 - 50,833; Full time

Benefits offered by this job

Paid sick time

Paid vacation time

Paid holidays

Floating holiday

Job summary

CarMax Business Services in Norwood seeks a Business Operations Associate to ensure smooth operations and exceptional customer service in a fast-paced environment.

This role involves handling cash management, processing paperwork, and providing clear communication. Candidates must have strong organizational skills and proficiency in Microsoft Office. Pay ranges from $17.40 to $36.90 per hour, with various benefits related to time off.

Qualifications

• Ability to read, interpret, and record data accurately.
• Commitment to confidentiality and integrity.
• Flexibility to work varied schedules.

Responsibilities

• Deliver outstanding customer service.
• Process and audit paperwork accurately.
• Manage auction and appraisal transactions.
• Handle cash management tasks.
• Train and mentor new associates.

Skills

Customer service

Organizational skills

Attention to detail

Multitasking

Effective communication

Tools

Microsoft Office

Data entry systems

Job description

CarMax Business Services in Norwood seeks a Business Operations Associate to ensure smooth operations and exceptional customer service in a fast-paced environment.

This role involves handling cash management, processing paperwork, and providing clear communication. Candidates must have strong organizational skills and proficiency in Microsoft Office. Pay ranges from $17.40 to $36.90 per hour, with various benefits related to time off.