Automotive General Manager

Stress-Free Auto Care; San Diego (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

401(k) Match

Paid Time Off

Holidays

Employee Discounts

Leadership Training

Career Advancement

Job summary

Stress Free Auto Care is seeking an Automotive General Manager to own shop performance, people development, and exceptional customer service in the United States. This full-time role leads revenue, profitability, and daily operations while shaping future leaders within a transparent, growth-oriented culture.

The GM translates company goals into actionable priorities, drives continuous improvement, and builds a high-performing team focused on trust, quality, and customer satisfaction.

Qualifications

• Proven experience leading a store, branch, or department with measurable financial results.
• Track record of driving revenue growth and improving business performance.
• Experience managing or influencing P&L, including revenue, labor, margins, and expenses.
• Demonstrated success in hiring, coaching, and developing teams.
• Ability to use data for sound commercial and operational decisions.
• Commitment to high standards in customer experience and execution.
• Ambition to progress into more complex leadership roles.

Responsibilities

• Own overall shop revenue and profitability, working toward financial goals.
• Develop and implement strategies to increase sales and customer retention.
• Analyze financial and operational data to identify trends and diagnose issues.
• Manage labor, expenses, and shop resources for sustainable performance.
• Recruit, hire, onboard, coach, and develop team members.
• Provide ongoing performance management and support future leaders.
• Address underperformance quickly and recognize high achievement.
• Oversee daily shop operations, workflow, productivity, quality control, and service.
• Maintain a consistent customer experience focused on trust and transparency.
• Identify and resolve bottlenecks to improve efficiency and turnaround times.
• Maintain rigorous standards for repair quality and safety.

Skills

Leadership

Accountability

Data-driven decisions

Revenue mindset

Customer focus

Job description

Automotive General Manager Stress Free Auto Care is leading the way in transforming the automotive repair industry by blending modern technology, exceptional customer service, and a transparent, customer-first approach. As we continue our growth, we are seeking an Automotive General Manager to play a pivotal role in shaping our business, developing our team, and driving outstanding performance every day.

As an Automotive General Manager, you will take full ownership of your shop’s financial health, people development, operational execution, and customer satisfaction. This position is perfect for experienced leaders who thrive on accountability, are passionate about business growth, and have a strong ability to develop high-performing teams. Your leadership will be essential in building a resilient operation capable of delivering consistent results and fostering future leaders within Stress Free Auto Care.

In this full-time Automotive General Manager role, you will leverage your business acumen to drive revenue, manage profitability, and continually improve operational standards. You will transform high-level company goals into actionable shop-level priorities, ensuring every aspect of the business aligns with our commitment to quality, efficiency, and customer trust. Through effective team leadership, you will help shape the next generation of automotive service professionals, while also identifying opportunities for your own advancement as our company grows.

Working at Stress Free Auto Care offers a rewarding environment where leaders are empowered to make meaningful decisions, develop their careers, and contribute to a culture of transparency and excellence.

Automotive General Manager - Summary

• Lead and oversee all aspects of the shop, including revenue, profitability, staff development, customer experience, and daily operations
• Transform company objectives into clear, actionable priorities for your team
• Identify performance gaps, build strategic solutions, and drive continuous improvement
• Develop future leaders and create a culture of accountability and high performance

Duties & Responsibilities

• Own overall shop revenue and profitability, consistently working toward both individual and store-wide financial goals
• Develop and implement strategies to increase sales, improve customer retention, and expand business opportunities
• Analyze financial and operational data to identify trends, diagnose issues, and take decisive actions
• Manage labor, expenses, and shop resources to ensure sustainable business performance
• Recruit, hire, onboard, coach, and develop team members to reach their full potential
• Provide ongoing performance management and support the growth of Assistant General Managers and other future leaders
• Address underperformance quickly and recognize high achievement within the team
• Oversee daily shop operations, including workflow, productivity, quality control, and customer service
• Ensure a consistent customer experience focused on trust, transparency, and follow-through
• Identify and resolve operational bottlenecks to improve efficiency and customer turnaround times
• Maintain rigorous standards for repair quality, safety, and handling of customer concerns

Salary & Benefits

• Competitive compensation with opportunities for performance-based earnings
• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and paid holidays
• Employee discounts on services and products
• Leadership training and ongoing professional development
• Significant advancement opportunities as the company continues to expand

Qualifications & Requirements

• Proven experience leading a store, branch, department, or business unit with measurable financial and operational goals
• Track record of driving revenue growth, improving business performance, and taking responsibility for results
• Experience managing or influencing P&L, including revenue, labor, margins, expenses, and profitability
• Demonstrated success in hiring, coaching, and developing teams, with a focus on leadership development
• Ability to use data for sound commercial and operational decision-making
• Initiative to identify problems early, build effective solutions, and follow through to achieve results
• Commitment to high standards in customer experience, quality, accountability, and execution
• Ambition and capability to progress into more complex leadership roles within the company

Ideal Candidate Snapshot

• Experienced business leader with a focus on operational excellence and talent development
• Strong commercial instincts, operational discipline, and people-development skills
• Proven ability to deliver measurable results in a fast-paced, customer-focused environment
• Not defined by automotive experience alone, but by leadership, accountability, and vision for growth

Other Relevant Information

• Stress Free Auto Care provides a supportive and growth-oriented work environment
• Leadership roles offer significant potential for career advancement
• The company values transparency, trust, and a commitment to exceptional customer service
• Automotive experience is advantageous but not required for candidates with proven business leadership capabilities