Assistant General Manager

Stress-Free Auto Care; Roseville (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Paid Holidays

Employee Discounts

Leadership Training

Career Advancement

Job summary

Stress Free Auto Care is seeking an Assistant General Manager in California to lead shop revenue growth, retain customers, and drive a high-performing team within a modern, technology-driven automotive service environment.

The role partners with the General Manager to execute business strategies, maximize revenue, and ensure exceptional customer experiences. Successful candidates will coach teams, manage KPIs, and identify new business opportunities.

Qualifications

• Proven record driving sales and business performance in a customer-facing environment.
• Experience leading teams in fast-paced settings (retail, service, automotive).
• Strong commercial mindset with revenue growth focus.
• Ability to set and coach against KPIs, provide feedback, and maintain accountability.
• Excellent sales instincts: discovery, value building, objection handling, closing.

Responsibilities

• Meet or exceed individual sales and revenue goals while contributing to overall shop performance.
• Identify and implement strategies for business growth, including customer retention and new business partnerships.
• Develop a strong sales culture by coaching team members, setting clear expectations, and maintaining accountability.
• Provide direct feedback and support employee growth through hiring, onboarding, and performance reviews.
• Build lasting customer relationships that foster loyalty, repeat business, and referrals.
• Communicate proactively with customers to explain service recommendations and resolve complex issues.
• Partner with leadership to ensure efficient day-to-day shop operations and workflow management.
• Leverage performance data to identify trends, address issues, and drive continuous improvement.
• Demonstrate ownership by resolving problems and balancing team, customer, and business needs.

Skills

Sales leadership

Customer retention

Team leadership

Data analysis

KPI coaching

Job description

Assistant General Manager

Stress Free Auto Care is redefining the automotive repair experience by utilizing modern technology, prioritizing exceptional service, and centering operations around customer trust and transparency. As an Assistant General Manager, you will play a vital role in driving shop performance, supporting business growth, and developing high-performing teams. This full-time position presents a unique opportunity to contribute to a thriving company while advancing your career in a fast-paced, people-centric environment.

Joining Stress Free Auto Care means being part of a dynamic organization that values innovation and a customer-first approach. Our rapid growth creates a pathway for driven professionals seeking increased responsibility, business ownership, and potential advancement into senior leadership roles. As an Assistant General Manager, you will partner closely with the General Manager to execute business strategies, maximize shop revenue, and ensure outstanding customer experiences.

The Assistant General Manager position focuses on achieving individual sales goals, identifying new business opportunities, improving customer retention, and optimizing the value of every customer relationship. Your leadership will help shape a results-oriented team culture, monitor sales and customer trends, and turn data insights into actionable business improvements. You will be expected to create momentum, elevate team performance, and contribute directly to financial and operational outcomes.

Career growth is a hallmark of Stress Free Auto Care's culture. Demonstrated performance, leadership potential, and a readiness for greater responsibility are key to advancement opportunities, including progression to General Manager, Senior General Manager, or District Manager roles. By consistently delivering strong individual and team results, you will strengthen your candidacy for higher-level leadership positions as the company expands.

As an Assistant General Manager, your impact will extend beyond your individual performance. You will create new revenue streams, drive customer loyalty, and coach team members toward excellence. Your ability to identify challenges, develop practical solutions, and follow through on execution will be critical to your success and the growth of the shop.

Assistant General Manager - Summary

• Key leadership role responsible for shop revenue growth, customer retention, and team development.
• Full-time position supporting business execution and operational excellence.
• Opportunities for advancement based on performance and leadership capability.
• Integral part of a modern, technology-driven automotive service provider.

Duties & Responsibilities

• Meet or exceed individual sales and revenue goals while contributing to overall shop performance.
• Identify and implement strategies for business growth, including customer retention and new business partnerships.
• Develop a strong sales culture by coaching team members, setting clear expectations, and maintaining accountability.
• Provide direct feedback and support employee growth through hiring, onboarding, and performance reviews.
• Build lasting customer relationships that foster loyalty, repeat business, and referrals.
• Communicate proactively with customers to explain service recommendations and resolve complex issues.
• Partner with leadership to ensure efficient day-to-day shop operations and workflow management.
• Leverage performance data to identify trends, address issues, and drive continuous improvement.
• Demonstrate ownership by resolving problems and balancing team, customer, and business needs.

Salary & Benefits

• Competitive compensation, including base salary and performance-based incentives.
• Medical, dental, and vision insurance options.
• 401(k) plan with company match.
• Paid time off and paid holidays.
• Employee discounts on automotive services.
• Access to training and ongoing leadership development programs.
• Clear advancement opportunities as the company grows.

Qualifications & Requirements

• Proven record of driving sales, revenue, or business performance in a customer-facing environment.
• Experience leading teams in retail, sales, hospitality, automotive service, or similar fast-paced settings.
• Strong commercial mindset with an eye for revenue growth and business development.
• Ability to set and coach against performance metrics (KPIs), provide feedback, and hold team members accountable.
• Excellent sales instincts, including skills in discovery, value building, objection handling, and closing.
• Competence in using performance data to inform business decisions and address gaps.
• High level of initiative, follow-through, and accountability.
• Strong business judgment and ability to balance competing priorities.
• Ambition to take on increasing responsibility and leadership challenges.
• Automotive experience is beneficial but not required; proven sales and operational leadership is essential.

Ideal Candidate Snapshot

• Results-driven leader with a passion for developing teams and driving measurable outcomes.
• Strategic thinker who identifies and capitalizes on new business opportunities.
• Effective communicator who builds credibility with customers and employees.
• Adaptable, resourceful, and proactive in managing challenges and priorities.
• Committed to delivering excellent customer experiences and fostering long-term loyalty.
• Seeks opportunities for personal and professional growth within a growing company.

Other Relevant Information

• Stress Free Auto Care emphasizes a modern, transparent, and customer-focused approach to automotive service.
• Advancement is based on performance and demonstrated leadership potential.
• The company supports ongoing professional development and offers a clear path to higher-level management roles.
• Culture centers on innovation, trust, and delivering value for customers and employees.

Stress Free Auto Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.