Automotive BDC Specialist — Inbound Sales & Appointments

Victory Automotive Group; Morgan Hill (CA); Vor Ort; USD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Paid vacation

Holidays

Professional workplace

Non-smoking workplace

Drug-free workplace

401(k) with matching

Direct deposit

Career advancement

Zusammenfassung

Victory Automotive Group in Morgan Hill, CA is seeking a driven Business Development Representative to handle inbound inquiries, coordinate showroom and service requests, and work with Sales and Service teams to meet customer needs. The ideal candidate has prior experience in administrative or call center roles, excellent communication, strong organizational skills, and proficiency with Microsoft Office.

Automotive knowledge is a plus.

Qualifikationen

• High school diploma or GED required.
• Previous experience in administrative, clerical, call center or customer service roles is preferred.
• Working knowledge of the automotive industry is a plus.
• Strong communication and interpersonal skills are essential.
• Proficiency with Microsoft Office and basic computer skills are required.

Aufgaben

• Manage inbound sales and service inquiries via phone or internet and schedule appointments.
• Coordinate questions and issues with appropriate department personnel.
• Track sold vehicles and hot sheets; confirm special order parts.
• Assist with paperwork and documentation; provide administrative support as needed.
• Follow up on phone and internet sales leads; support showroom and service teams.

Kenntnisse

Customer service

Administrative skills

Phone skills

Communication skills

Microsoft Office

Ausbildung

High school diploma or GED

Tools

Reynolds and Reynolds

Jobbeschreibung

Victory Automotive Group in Morgan Hill, CA is seeking a driven Business Development Representative to handle inbound inquiries, coordinate showroom and service requests, and work with Sales and Service teams to meet customer needs. The ideal candidate has prior experience in administrative or call center roles, excellent communication, strong organizational skills, and proficiency with Microsoft Office.

Automotive knowledge is a plus.