Automotive BDC Pro: Inbound Leads & Appointments

Victoryhondamorganhill; Morgan Hill (CA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

401(k) with Company Match

Direct Deposit

Job summary

Victory Automotive Group in Morgan Hill is seeking a personable Business Development Representative to join our team. You will handle inbound inquiries, schedule appointments, and work with sales and service to meet customer needs.

The ideal candidate has a high school diploma, strong communication and organizational skills, and a friendly, professional demeanor. Automotive industry knowledge and Reynolds and Reynolds experience are a plus.

Qualifications

• High school diploma or GED.
• Experience in a similar position (administrative, clerical, call center, customer service).
• Working knowledge of the automotive industry a plus.
• Strong communication and interpersonal skills.
• Proficient with Microsoft Office.
• Reynolds and Reynolds experience a plus.
• Strong organizational and time management skills.
• Professional and dependable.

Responsibilities

• Manages all incoming sales and service appointment queries by scheduling appointments.
• Coordinates questions and issues with the appropriate department personnel.
• Tracks sold vehicles and hot sheets.
• Confirms special order parts.
• Helps follow up with phone and internet sales leads.
• Manages all required paperwork and records and prepares documentation when needed.
• Provides administrative assistance as needed.

Skills

Customer service

Administrative skills

Phone skills

Computer skills

Microsoft Office

Communication

Time management

Education

High school diploma or GED

Tools

Reynolds and Reynolds

Job description

Victory Automotive Group in Morgan Hill is seeking a personable Business Development Representative to join our team. You will handle inbound inquiries, schedule appointments, and work with sales and service to meet customer needs.

The ideal candidate has a high school diploma, strong communication and organizational skills, and a friendly, professional demeanor. Automotive industry knowledge and Reynolds and Reynolds experience are a plus.