Automotive BDC & Appointment Coordinator

Victoryhondamorganhill; Morgan Hill (CA); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group in Morgan Hill, CA is seeking a motivated Business Development Representative to join our team. You will handle inbound sales inquiries, showroom requests, service requests, and internet queries, delivering friendly, professional customer service and driving sales.

The role emphasizes strong communication, administrative skills, and teamwork with Sales and Service. Prior experience in similar roles is preferred; we offer competitive pay, benefits, advancement

Qualifications

• High school diploma or GED
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.)
• Working knowledge of the automotive industry a plus
• Helpful attitude and friendly demeanor
• Highly professional and dependable
• Strong organizational and time management skills
• Strong computer and internet skills, including Microsoft Office suite
• Reynolds and Reynolds experience a plus

Responsibilities

• Manages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.
• Coordinates questions and issues with the appropriate department personnel
• Tracks sold vehicles and hot sheets
• Confirms special order parts
• Helps follow up with phone and internet sales leads
• Manages all required paperwork and records and prepares documentation when needed
• Provides administrative assistance as needed

Job description

Victory Automotive Group in Morgan Hill, CA is seeking a motivated Business Development Representative to join our team. You will handle inbound sales inquiries, showroom requests, service requests, and internet queries, delivering friendly, professional customer service and driving sales.

The role emphasizes strong communication, administrative skills, and teamwork with Sales and Service. Prior experience in similar roles is preferred; we offer competitive pay, benefits, advancement