Automotive BDC & Appointment Specialist

San Francisco Honda

San Francisco (CA)

On-site

USD 42,000 - 60,000

Full time

5 days ago
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Benefits offered by this job

Medical Benefits
Paid Vacation
Holidays
Professional Workplace
Non-Smoking Workplace
Drug Free Workplace
Opportunity for Advancement
Direct Deposit
401(k) with Company Match

Job summary

Victory Automotive Group in San Francisco is seeking a motivated Business Development Representative to help drive sales and deliver exceptional customer service. You will handle inbound inquiries, schedule appointments, and collaborate with Sales and Service to meet customer needs.

The ideal candidate has strong administrative skills, a friendly demeanor, and solid phone and computer proficiency. This role offers opportunities for advancement within a reputable automotive group.

Qualifications

  • High school diploma or GED required.
  • Experience in administrative, clerical, or call center roles is preferred.
  • Strong communication and customer service skills.

Responsibilities

  • Manage all incoming sales and service appointment queries by scheduling appointments.
  • Coordinate questions and issues with appropriate department personnel.
  • Track sold vehicles and hot sheets.
  • Confirm special order parts.
  • Help follow up with phone and internet sales leads.
  • Manage paperwork and records; provide administrative support when needed.

Skills

Customer Service
Administrative Skills
Communication
Phone Etiquette
Microsoft Office

Education

High School Diploma or GED

Tools

Reynolds & Reynolds

Job description

Victory Automotive Group in San Francisco is seeking a motivated Business Development Representative to help drive sales and deliver exceptional customer service. You will handle inbound inquiries, schedule appointments, and collaborate with Sales and Service to meet customer needs.

The ideal candidate has strong administrative skills, a friendly demeanor, and solid phone and computer proficiency. This role offers opportunities for advancement within a reputable automotive group.

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