Automotive BDC Specialist — Inbound Leads & Scheduling

Victory Toyota of Brook Park; Brook Park (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group is seeking a proactive Business Development Representative to handle inbound sales inquiries, showroom requests and service queries. You will work closely with Sales and Service to ensure excellent customer service and hit sales goals.

The ideal candidate brings strong administrative and communication skills, a friendly demeanor and a willingness to learn about automotive sales and service processes. This role offers a professional workplace with growth opportunities.

Responsibilities

• Manages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.
• Coordinates questions and issues with the appropriate department personnel
• Tracks sold vehicles and hot sheets
• Confirms special order parts
• Helps follow up with phone and internet sales leads
• Manages all required paperwork and records and prepares documentation when needed
• Provides administrative assistance as needed

Job description

Victory Automotive Group is seeking a proactive Business Development Representative to handle inbound sales inquiries, showroom requests and service queries. You will work closely with Sales and Service to ensure excellent customer service and hit sales goals.

The ideal candidate brings strong administrative and communication skills, a friendly demeanor and a willingness to learn about automotive sales and service processes. This role offers a professional workplace with growth opportunities.