Auto BDC Representative: Growth & Benefits

Oceanhondabrockton; Brockton (MA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Direct Deposit

401(k) with Company Match

Job summary

Victory Automotive Group is seeking a motivated Business Development Representative to handle incoming sales inquiries, greet visitors, and coordinate with Sales and Service departments. The role emphasizes strong communication, organization, and familiarity with automotive processes.

The ideal candidate has prior experience in administrative or customer service roles, a professional demeanor, and strong computer skills.

Qualifications

• High school diploma or GED.
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.).
• Highly Professional and dependable.
• Working knowledge of the automotive industry a plus.
• Strong organizational and time management skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Dealership and Reynolds and Reynolds experience a plus.
• Outstanding communication skills.
• Professional appearance and work ethic.

Responsibilities

• Manages all incoming sales and service appointment queries (either phone or internet) by scheduling appointments, confirming pending appointments, following up with missed appointments, etc.
• Coordinates questions and issues with the appropriate department personnel
• Tracks sold vehicles and hot sheets
• Confirms special order parts
• Helps follow up with phone and internet sales leads
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed
• Provides administrative assistance as needed
• Performs other duties as assigned

Skills

Communication

Customer service

Administrative

Microsoft Office

Phone skills

Interpersonal skills

Education

High school diploma or GED

Tools

Reynolds and Reynolds

Job description

Victory Automotive Group is seeking a motivated Business Development Representative to handle incoming sales inquiries, greet visitors, and coordinate with Sales and Service departments. The role emphasizes strong communication, organization, and familiarity with automotive processes.

The ideal candidate has prior experience in administrative or customer service roles, a professional demeanor, and strong computer skills.