Automotive Inbound Sales & Service Coordinator

Victory Toyota Charleston; Charleston (WV); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Medical Benefits

Paid Vacation

Holidays

401(k) with Company Match

Direct Deposit

Professional Workplace

Non-Smoking Workplace

Drug Free Workplace

Opportunity for Advancement

Résumé du poste

Victory Automotive Group is seeking a diligent Business Development Representative to join our team. You will receive and route inbound sales inquiries, showroom requests, service questions, and internet leads with a friendly, professional demeanor.

Responsibilities include scheduling appointments, coordinating with Sales and Service, maintaining records, and providing administrative support to ensure an excellent customer experience.

Qualifications

• High school diploma or GED required.
• Previous experience in a similar position (administrative, clerical, call center, customer service, etc.) preferred.
• Working knowledge of the automotive industry is a plus.
• Helpful attitude and friendly demeanor.
• Highly professional and dependable.
• Strong organizational and time management skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Reynolds and Reynolds experience is a plus.

Responsabilités

• Manages all incoming sales and service inquiries by scheduling appointments, confirming pending appointments, and following up as needed.
• Coordinates questions and issues with the appropriate department personnel.
• Tracks sold vehicles and hot sheets.
• Confirms special order parts.
• Helps follow up with phone and internet sales leads.
• Manages all required paperwork and records and prepares documentation when needed.
• Provides administrative assistance as needed.

Connaissances

Customer service

Communication skills

Organizational skills

Time management

Professionalism

Friendly demeanor

Interpersonal skills

Phone skills

Microsoft Office

Reynolds and Reynolds

Formation

High school diploma or GED

Outils

Reynolds and Reynolds

Description du poste

Victory Automotive Group is seeking a diligent Business Development Representative to join our team. You will receive and route inbound sales inquiries, showroom requests, service questions, and internet leads with a friendly, professional demeanor.

Responsibilities include scheduling appointments, coordinating with Sales and Service, maintaining records, and providing administrative support to ensure an excellent customer experience.