Automotive BDC Specialist – Inbound Leads & Appointments

Ocean Honda Milford; Milford (CT); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

Holidays

401(k) with company match

Direct Deposit

Job summary

Victory Automotive Group is seeking a motivated Business Development Representative in Milford, CT. You will handle inbound inquiries, schedule appointments, and work closely with Sales and Service to meet customer needs.

The role emphasizes a friendly, professional approach and strong administrative and communication skills. The ideal candidate has prior experience in administrative or clerical roles, enjoys helping customers, and can manage multiple tasks with accuracy.

Qualifications

• Minimum high school diploma or GED required.
• Prior administrative and customer service experience preferred.
• Strong communication and organizational abilities essential.

Responsibilities

• Manages all incoming sales and service inquiries and schedules appointments.
• Coordinates questions and issues with the appropriate department staff.
• Tracks sold vehicles and hot sheets; confirms special order parts.
• Helps follow up with phone and internet sales leads.
• Manages paperwork and records; provides administrative support as needed.
• Supports the team with general administrative duties.

Skills

Administrative skills

Organizational skills

Phone skills

MS Office skills

Communication & interpersonal

Education

High school diploma or GED

Tools

Reynolds and Reynolds

Job description

Victory Automotive Group is seeking a motivated Business Development Representative in Milford, CT. You will handle inbound inquiries, schedule appointments, and work closely with Sales and Service to meet customer needs.

The role emphasizes a friendly, professional approach and strong administrative and communication skills. The ideal candidate has prior experience in administrative or clerical roles, enjoys helping customers, and can manage multiple tasks with accuracy.