Automation Field Technician - Install, Repair & Train

Federal MFG LLC.; Clayton (NC); On-site; USD 51,000 - 69,000; Full time

Job summary

Matrix Packaging Machinery in the United States is seeking a Field Service Technician to install, maintain, and repair automated packaging equipment, solving mechanical and electrical challenges for customers.

This role requires a Technical Associate degree or equivalent, at least 1 year of machinery repair experience, PLC programming familiarity, and a willingness to travel 75% (US mainly, some international). Proficiency with Windows and MS Office and strong customer service is essential.

Qualifications

• 1 year minimum experience in machinery repair.
• Technical Associate degree or equivalent experience.
• Willingness to travel 75%+ and travel within US and internationally.
• Proficiency with PLC/PC systems, Windows and MS Office.

Responsibilities

• Install, integrate, repair and troubleshoot flexible packaging machinery.
• Travel extensively to customer sites in the US and abroad.
• Provide on-site programming adjustments and training.
• Offer technical phone support and assist with parts needs.
• Collaborate with customers to ensure specifications are met.

Skills

Mechanical & electrical principles

Customer service

Communication skills

Willingness to travel

PLC programming

Education

Technical Associate degree or equivalent

Tools

MS Office

Windows OS

PLC/PC systems

Job description

Matrix Packaging Machinery in the United States is seeking a Field Service Technician to install, maintain, and repair automated packaging equipment, solving mechanical and electrical challenges for customers.

This role requires a Technical Associate degree or equivalent, at least 1 year of machinery repair experience, PLC programming familiarity, and a willingness to travel 75% (US mainly, some international). Proficiency with Windows and MS Office and strong customer service is essential.