Field Service Engineer - Industrial Automation

Bell and Howell, LLC; Detroit (MI); On-site; USD 32,000 - 41,000; Full time

Job summary

Bell and Howell, LLC in Detroit, MI is seeking a Field Customer Service Engineer to diagnose and repair industrial, robotic, and printing equipment. You will provide hands-on maintenance and remote diagnostics to minimize downtime and support customer operations.

You will install, troubleshoot, and repair diverse products, perform preventive maintenance, and manage parts and service logistics while communicating with customers to ensure satisfaction.

Qualifications

• Hands-on electrical and mechanical troubleshooting.
• Experience with Digital Multimeter (DMM) and related diagnostic tools.
• Ability to troubleshoot multiple systems and communicate with customers.

Responsibilities

• Install, troubleshoot and repair a variety of industrial equipment.
• Schedule and perform preventive maintenance inspections.
• Manage parts inventory and service calls to minimize downtime.
• Maintain customer relationships and ensure satisfaction.

Skills

Electrical troubleshooting

Mechanical troubleshooting

DMM usage

Customer service

Communication skills

Teamwork

Education

High School diploma + 2-year electronics/advanced mechanics/software training

Tools

Oscilloscopes

DMM

Testing tools

Job description

Bell and Howell, LLC in Detroit, MI is seeking a Field Customer Service Engineer to diagnose and repair industrial, robotic, and printing equipment. You will provide hands-on maintenance and remote diagnostics to minimize downtime and support customer operations.

You will install, troubleshoot, and repair diverse products, perform preventive maintenance, and manage parts and service logistics while communicating with customers to ensure satisfaction.