Auto Service Team Lead (Assistant Manager)

FullSpeed Automotive; Montgomery (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in leading day-to-day operations across service bay, front counter, and back office. This hands-on role helps develop future store leaders by modeling methods, teamwork, and accountability.

You will lead by example, build a strong team, and foster a culture customers and coworkers can count on, ensuring fast, friendly, and high-quality automotive service.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver’s license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Supervise daily store operations and step in to lead in the store manager’s absence.
• Coach, train, and motivate technicians and service advisors to deliver high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons.
• Help onboard and train new team members on service procedures, POS systems, and customer service standards.
• Foster a positive, team-oriented work environment reflecting company values.
• Greet customers, explain services, and ensure visits reflect commitment to speed, quality, and trust.
• Resolve customer concerns or complaints promptly and professionally, escalating as needed.
• Assist in managing daily store operations, including opening/closing, cash handling, and POS transactions.
• Monitor inventory levels and place orders as directed by the Store Manager.
• Ensure shop and customer areas are clean, organized, and reflect brand standards.
• Support safety protocols, environmental regulations, and company policies.
• Track daily sales, productivity, and KPIs to stay aligned with store goals.

Skills

Leadership

Communication

Customer service

Cash handling

Education

High school diploma

Tools

POS systems

Job description

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in leading day-to-day operations across service bay, front counter, and back office. This hands-on role helps develop future store leaders by modeling methods, teamwork, and accountability.

You will lead by example, build a strong team, and foster a culture customers and coworkers can count on, ensuring fast, friendly, and high-quality automotive service.