Automotive Service Team Lead & Assistant Manager

Grease Monkey International; Normal (IL); Presencial; USD 42.000 - 54.000; Jornada completa

Descripción de la vacante

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager across the service bay, front counter, and back office. This hands-on role blends leadership with coaching to deliver fast, friendly, and high-quality automotive service while maintaining a safe, clean location.

You will greet customers, explain services, and help schedule, upsell per guidelines, and ensure accurate POS transactions.

Formación

• 1+ years of leadership in retail or automotive service.
• Strong communication and interpersonal skills.
• Comfortable in a fast-paced, hands-on environment.
• Basic math and cash handling; cash register experience.
• Valid driver's license with a clean driving record.
• Ability to stand for long periods and lift up to 50 lbs.
• High school diploma or equivalent required.
• Availability to work weekends and some holidays.

Responsabilidades

• Lead daily operations and support the Store Manager.
• Coach and motivate technicians and service advisors.
• Schedule staff to cover peak hours and seasons.
• Onboard and train new team members on procedures and POS.
• Foster a positive, team-oriented work environment.
• Greet customers and explain services to ensure quality experience.
• Upsell additional services following manufacturer guidelines.
• Resolve customer concerns promptly and escalate when needed.
• Monitor inventory and assist with ordering.
• Maintain shop and customer areas clean and compliant with safety rules.

Conocimientos

Leadership

Communication

Cash handling

POS systems

Inventory management

Driver's license

Educación

High school diploma or equivalent

ASE willingness

Herramientas

Point-of-Sale (POS) system

Inventory system

Descripción del empleo

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager across the service bay, front counter, and back office. This hands-on role blends leadership with coaching to deliver fast, friendly, and high-quality automotive service while maintaining a safe, clean location.

You will greet customers, explain services, and help schedule, upsell per guidelines, and ensure accurate POS transactions.