Auto Service Team Lead: Fast-Paced Growth Path

FullSpeed Automotive; Gilmer (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in delivering fast, friendly, and high-quality automotive service across locations. This hands-on role splits time between the service bay, front counter, and back office, and is a key development step for aspiring store leaders.

We hire people who lead by example, take pride in a job well done, and enjoy building a team customers and coworkers can count on.

Qualifications

• 1+ years in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills, with the ability to lead and motivate a team.
• Comfortable working in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using POS and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• Availability to work flexible hours, including weekends and some holidays.
• High school diploma or equivalent required.

Responsibilities

• Supervise daily operations in the absence of the Store Manager.
• Coach and motivate technicians and service advisors to deliver high-quality service.
• Schedule team coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures and customer service standards.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.
• Greet customers and explain services to drive trust and speed.
• Resolve customer concerns promptly and professionally; escalate when needed.
• Manage cash handling and POS transactions; monitor inventory levels.
• Maintain a clean, organized shop and customer areas; ensure safety compliance.
• Track daily sales and KPIs; support store goals.

Skills

People leadership

Customer service

Communication skills

Cash handling

Time management

Flexible hours

Driving license

Physical stamina

Education

High school diploma or equivalent

Tools

Point-of-sale system

Inventory systems

Job description

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in delivering fast, friendly, and high-quality automotive service across locations. This hands-on role splits time between the service bay, front counter, and back office, and is a key development step for aspiring store leaders.

We hire people who lead by example, take pride in a job well done, and enjoy building a team customers and coworkers can count on.