Automotive Service Store Lead

FullSpeed Automotive; Royal Oak (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in leading day-to-day operations across the service bay, front counter, and back office. This hands-on role balances field work with administrative tasks and is a key step toward store leadership.

The ideal candidate leads by example, enjoys building a dependable team, and delivers fast, friendly, high-quality automotive service customers can trust.

Qualifications

• 1+ years of experience in a retail, automotive service, or customer-facing leadership role.
• Strong communication and interpersonal skills.
• Experience in a fast-paced, hands-on environment that includes time in the service bay.
• Basic math and cash-handling skills; comfortable using point-of-sale and inventory systems.
• Valid driver's license with a clean driving record.
• Ability to stand for extended periods and lift up to 50 lbs as needed.
• High school diploma or equivalent required.

Responsibilities

• Support the Store Manager in daily operations, stepping in to lead the location in the manager's absence.
• Coach, train, and motivate technicians and service advisors to deliver consistent, high-quality service.
• Assist with scheduling team members to ensure proper coverage during peak hours and busy seasons; help onboard and train new team members.
• Foster a positive, team-oriented work environment that reflects FullSpeed Automotive's values.
• Greet customers, explain services, and recommend additional services per guidelines; resolve concerns professionally.

Skills

Leadership

Communication

Cash handling

Customer service

Training

Education

High school diploma

Tools

POS system

Inventory systems

Job description

FullSpeed Automotive is seeking an Assistant Manager to support the Store Manager in leading day-to-day operations across the service bay, front counter, and back office. This hands-on role balances field work with administrative tasks and is a key step toward store leadership.

The ideal candidate leads by example, enjoys building a dependable team, and delivers fast, friendly, high-quality automotive service customers can trust.