Auto Service Manager: Lead Techs, Grow Sales

Bridgestone America, Inc.; Thomasville (NC); On-site; USD 56,159,000 - 84,130,000; Full time

Benefits offered by this job

Medical, Dental and Vision – Day 1

Paid vacation and holidays

On-the-job training

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone America, Inc. is hiring for an automotive service leadership role within Bridgestone Retail Operations. You will manage customer relationships, supervise technicians, and drive service quality and sales through proactive engagement and thorough vehicle inspections.

The role emphasizes staff development, scheduling, and ensuring high customer satisfaction while adhering to company policies.

Qualifications

• High School Diploma or equivalent.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Must have valid automotive driver's license.

Responsibilities

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention.
• Maintain compliance with quality standards.
• Drive sales through proactive customer interactions, thorough vehicle inspections, and facilitation of communication between the back and front of the shop.

Skills

Auto service experience

Leadership

Customer service

Communication

Scheduling

Education

High School Diploma or equivalent

2 year degree or equivalent

Tools

ASE certifications

Job description

Bridgestone America, Inc. is hiring for an automotive service leadership role within Bridgestone Retail Operations. You will manage customer relationships, supervise technicians, and drive service quality and sales through proactive engagement and thorough vehicle inspections.

The role emphasizes staff development, scheduling, and ensuring high customer satisfaction while adhering to company policies.