Auto Service Manager — Lead Tech Team & Customer Success

Bridgestone America, Inc.; Center (TX); On-site; USD 26,174 - 42,705; Full time

Benefits offered by this job

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE trainings

Flexible work schedule

401(k) match

On demand pay (daily pay)

Job summary

Bridgestone America, Inc. is seeking a Service Manager to lead auto service operations in a busy retail setting. You will supervise technicians, coach staff, and ensure exceptional customer satisfaction while coordinating parts purchases and service workflow.

Responsibilities include hiring, training, maintaining quality standards, and driving revenue through proactive customer engagement and thorough vehicle inspections. A strong focus on teamwork and continuous improvement is essential.

Qualifications

• Bachelor-level not required but preferred for growth
• Ability to lead and coach others, recruit technicians
• Aptitude to manage inventory, scheduling, equipment maintenance

Responsibilities

• Assign and schedule work duties to auto service staff according to individual skill level.
• Serve all automotive service needs of customers.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention.
• Maintain compliance with quality standards.
• Drive sales through proactive customer interactions and vehicle inspections.

Skills

Customer service

Leadership

Communication

Problem solving

Scheduling

Inventory management

Education

High School Diploma or equivalent

2 year degree or equivalent

Job description

Bridgestone America, Inc. is seeking a Service Manager to lead auto service operations in a busy retail setting. You will supervise technicians, coach staff, and ensure exceptional customer satisfaction while coordinating parts purchases and service workflow.

Responsibilities include hiring, training, maintaining quality standards, and driving revenue through proactive customer engagement and thorough vehicle inspections. A strong focus on teamwork and continuous improvement is essential.