Auto Service Manager — Lead Tech Team & Customer Excellence

Bridgestone Americas; San Angelo (TX); Sur place; USD 43 000 - 67 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision – Starting

Paid vacation and holidays

On-the-job training and ASE certs

Flexible work schedule

401(k) match

On demand pay (daily pay)

Résumé du poste

Bridgestone Retail Operations (BSRO) in Nashville, TN, is seeking an Auto Service Manager who will oversee service staff, coordinate customer engagements, and drive showroom and shop operations. The role demands strong leadership, technical knowledge, and a commitment to high service quality.

You will recruit, train, and supervise technicians, ensuring safety, policy adherence, and excellent customer satisfaction.

Qualifications

• High School Diploma or equivalent.
• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Must have valid automotive driver's license at all times to test drive customer's vehicles.
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Capacity to lead and coach others.

Responsabilités

• Assign and schedule work duties to auto service staff according to skill level.
• Oversee customer service and automotive service needs.
• Lead hiring and training of auto service team.
• Maintain high teammate retention and quality standards.
• Manage customer interactions and issue resolution.

Connaissances

Customer service

Leadership

Scheduling

Problem solving

Inventory management

Formation

High School Diploma or equivalent

2 year degree or equivalent

Description du poste

Bridgestone Retail Operations (BSRO) in Nashville, TN, is seeking an Auto Service Manager who will oversee service staff, coordinate customer engagements, and drive showroom and shop operations. The role demands strong leadership, technical knowledge, and a commitment to high service quality.

You will recruit, train, and supervise technicians, ensuring safety, policy adherence, and excellent customer satisfaction.