Auto Service Manager — Lead Shop & Build Loyalty

Bridgestone Americas, Inc.; California; Vor Ort; USD 32.000 - 50.000; Vollzeit

Benefits dieser Stelle

Medical, Dental and Vision – Starting

Paid vacation and holidays

ASE certifications program

Flexible work schedule

401(k) match

On demand pay (daily pay) program

Zusammenfassung

Bridgestone Retail Operations (BSRO) in Nashville, TN, is seeking an experienced Auto Service Supervisor who blends deep repair knowledge with strong people skills. You will manage relationships with customers, coordinate technicians, and help supervise parts purchasing.

The role emphasizes hiring and coaching staff, maintaining quality standards, and driving store sales through proactive service and effective communication.

Qualifikationen

• 4 years of auto service technical experience.
• 1 year of service manager or service writer experience.
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Must have a valid automotive driver's license at all times to test drive customer's vehicles.

Aufgaben

• Assign and schedule work duties to auto service staff according to individual skill level.
• Oversee the hiring and training of an effective auto service team.
• Ensure high teammate retention and quality standards.
• Drive sales through proactive customer interactions, vehicle inspections, and service recommendations.
• Maintain seamless store operations and handle customer inquiries and concerns.

Kenntnisse

Customer service

Leadership

Communication

Problem solving

Inventory management

Ausbildung

High School Diploma or equivalent

2 year degree or equivalent

Jobbeschreibung

Bridgestone Retail Operations (BSRO) in Nashville, TN, is seeking an experienced Auto Service Supervisor who blends deep repair knowledge with strong people skills. You will manage relationships with customers, coordinate technicians, and help supervise parts purchasing.

The role emphasizes hiring and coaching staff, maintaining quality standards, and driving store sales through proactive service and effective communication.