Auto Service Manager: Lead Tech Teams & Delight Customers

Bridgestone Americas, Inc.

Arizona

On-site

USD 32,000 - 50,000

Full time

4 days ago
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Benefits offered by this job

Medical, Dental and Vision – Starting1
Paid vacation and holidays
ASE certifications and training
Flexible work schedule
401(k) match
Daily pay (on-demand pay)

Job summary

Bridgestone Americas, Inc. is seeking an Auto Service Manager to oversee technicians, schedules, and shop operations in Nashville. You will coach and train staff, recruit qualified technicians, and ensure high levels of customer satisfaction and retention through proactive communication and service excellence.

Join a team that values performance, safety, and competitive pay practices. The role offers structured training, opportunities for ASE certifications, and a path to leadership within

Qualifications

  • High School Diploma or equivalent.
  • 4 years of auto service technical experience.
  • 1 year of service manager or service writer experience.
  • Problem solving - customer complaints.

Responsibilities

  • Assign and schedule work duties to auto service staff according to individual skill level.
  • Oversee the hiring and training of an effective auto service team.
  • Ensure high teammate retention and adherence to quality standards.
  • Manage all aspects of customer interactions to achieve satisfaction and loyalty.
  • Facilitate communication between front and back shop to drive sales and efficiency.

Skills

Customer service
People leadership
Communication
Problem solving

Education

High School Diploma or equivalent
2 year degree or equivalent

Job description

Bridgestone Americas, Inc. is seeking an Auto Service Manager to oversee technicians, schedules, and shop operations in Nashville. You will coach and train staff, recruit qualified technicians, and ensure high levels of customer satisfaction and retention through proactive communication and service excellence.

Join a team that values performance, safety, and competitive pay practices. The role offers structured training, opportunities for ASE certifications, and a path to leadership within

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