Auto Service Advisor | Fast-Paced, Customer-Focused

Holiday Automotive; Fond du Lac (WI); Sur place; USD 42 000 - 65 000; Plein temps

Avantages offerts par ce poste

5-day work week

Accelerated PTO Schedule

Medical, Dental, and Vision insurance

Locally-managed 401(k) with Companycon

Health Savings Account with Companycon

Flex Spending Options

Life and Disability Insurance Options

Employee discounts on vehicles, parts,

Ongoing training and education

Leadership team respect and culture

Cookies and treats from time to time

Résumé du poste

Holiday Automotive is seeking a Service Advisor to be the friendly, customer-facing link between guests and technicians in our quick service area. This role emphasizes clear communication, upbeat service, and a lively pace that keeps vehicles moving and customers informed.

As a trusted member of a locally owned dealership, you’ll document customer concerns, determine maintenance needs, prepare estimates, and guide next steps.

Qualifications

• A friendly and engaging demeanor is essential for customer interaction.
• Experience in a service advisory role is a plus and helps with customer flow.
• Strong organizational skills and ability to multitask in a fast-paced environment.
• General automotive knowledge and enthusiasm are helpful for accurate conversations with guests.

Responsabilités

• Welcomes customers promptly and genuinely.
• Clearly documents vehicle concerns as described by the customer.
• Determines needs and recommends vehicle maintenance.
• Prepares and presents service estimates.
• Establishes and communicates next steps.

Connaissances

Kind and friendly demeanor

Service advisory experience

Organized and multitasking

Automotive knowledge and enthusiasm

Description du poste

Holiday Automotive is seeking a Service Advisor to be the friendly, customer-facing link between guests and technicians in our quick service area. This role emphasizes clear communication, upbeat service, and a lively pace that keeps vehicles moving and customers informed.

As a trusted member of a locally owned dealership, you’ll document customer concerns, determine maintenance needs, prepare estimates, and guide next steps.