Automotive Service Advisor — Customer-Focused, Growth-Driven

Group 1 Automotive, Inc.; Panama City (FL); Hybrid; USD 38,000 - 62,000; Full time

Benefits offered by this job

Health, dental, vision

Life & disability

401(k) match

Paid time off

Employee stock purchase

Vehicle purchase program

Training opportunities

Bonuses

Job summary

Group 1 Automotive, Inc. in the United States is seeking a customer-focused Automotive Service Advisor to assist clients with vehicle service needs and to deliver an exceptional dealership experience.

If you enjoy building relationships and working in a fast-paced setting, we'd love to hear from you! The role involves scheduling appointments, creating repair orders with cost estimates, coordinating with technicians and parts, and keeping customers updated on service status.

Qualifications

• Previous experience as an automotive technician/mechanic.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Must pass background check, MVR, and drug screening.

Responsibilities

• Schedule and confirm appointments to ensure smooth customer experience.
• Create transparent repair orders with accurate cost and time estimates.
• Communicate with technicians and parts team to guarantee timely service completion.
• Provide regular updates to customers on the status of their vehicle.
• Maintain strong product knowledge to assist with service needs and warranty information.

Skills

Customer service

Communication

Professional presentation

Education

High school diploma or equivalent

Job description

Group 1 Automotive, Inc. in the United States is seeking a customer-focused Automotive Service Advisor to assist clients with vehicle service needs and to deliver an exceptional dealership experience.

If you enjoy building relationships and working in a fast-paced setting, we'd love to hear from you! The role involves scheduling appointments, creating repair orders with cost estimates, coordinating with technicians and parts, and keeping customers updated on service status.