Auto Service Advisor — Customer-Centric, Fast-Paced Repairs

Victory Automotive Group; Kentucky; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive Pay Based on Experience

Medical Benefits

Paid Vacation

Holidays

Opportunity for Advancement

401(k) with Company Match

Job summary

Victory Automotive Group is seeking an Automotive Service Advisor to be the main point of communication between customers and technicians. This role requires excellent communication skills and a commitment to customer service.

The ideal candidate has a high school diploma or GED, a clean driving record, and at least one year of experience in a dealer or large facility. Compensation includes competitive pay, medical benefits, and a 401(k) with company match.

Qualifications

• At least one year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver’s license and clean driving record.
• Professional and dependable with a strong work ethic.

Responsibilities

• Schedules service for customers to ensure accurate diagnosis.
• Follows up on repair status, manages customer expectations.
• Ensures all completed repairs go through quality control.

Skills

Outstanding communication skills

Customer service orientation

Basic computer skills

Ability to work in a fast-paced environment

Education

High school diploma or GED

Job description

Victory Automotive Group is seeking an Automotive Service Advisor to be the main point of communication between customers and technicians. This role requires excellent communication skills and a commitment to customer service.

The ideal candidate has a high school diploma or GED, a clean driving record, and at least one year of experience in a dealer or large facility. Compensation includes competitive pay, medical benefits, and a 401(k) with company match.