Auto Service Advisor: Customer-Driven Car Care

Victory Automotive Group; Chesterton (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical Benefits

Paid Vacation

401(k) with Company Match

Job summary

Victory Automotive Group is seeking an Automotive Service Advisor to become the key communication hub for service activities. The ideal candidate must have a high school diploma or GED and at least one year of experience, with strong customer service skills and technical knowledge.

This role involves scheduling appointments, following up on vehicle status, and ensuring customer satisfaction. Competitive pay, medical benefits, and opportunities for advancement are offered within a professional, drug-free workplace.

Qualifications

• At least one year of dealer-level or large facility experience preferred.
• Valid and unrestricted driver's license and clean driving record.
• Basic computer and internet skills are essential.

Responsibilities

• Schedule service appointments for customers promptly.
• Follow up on repair status and inform customers accordingly.
• Make repair recommendations and manage customer expectations.

Skills

Customer service

Technical understanding

Communication skills

Time management

Education

High school diploma or GED

Job description

Victory Automotive Group is seeking an Automotive Service Advisor to become the key communication hub for service activities. The ideal candidate must have a high school diploma or GED and at least one year of experience, with strong customer service skills and technical knowledge.

This role involves scheduling appointments, following up on vehicle status, and ensuring customer satisfaction. Competitive pay, medical benefits, and opportunities for advancement are offered within a professional, drug-free workplace.