Auto Parts Specialist: Customer Service & Tech Support

O'Reilly Auto Parts; Godley (IL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive Wages

Paid Time Off

401k with Employer Contributions

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

Wellbeing Programs

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks. The role emphasizes greeting customers, assisting with parts selection, and handling transactions with accuracy while maintaining store standards.

Bilingual abilities are encouraged to apply. Essential duties include maintaining stock, processing exchanges, and assisting with store operations and image updates.

Qualifications

• Ability to quickly match alphanumeric sequences.
• Provide outstanding, friendly and professional customer service.
• Must be able to multitask, handling customers on the phone and in the store at the same time.

Responsibilities

• Greet customers and assist them in selecting merchandise.
• Serve professional customers with accuracy and courtesy, and reference related items.
• Handle cash, checks, and credit transactions securely and accurately.

Skills

Customer service

Multitasking

Bilingual Spanish

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to provide high-level service to retail and installer customers and support store management in daily tasks. The role emphasizes greeting customers, assisting with parts selection, and handling transactions with accuracy while maintaining store standards.

Bilingual abilities are encouraged to apply. Essential duties include maintaining stock, processing exchanges, and assisting with store operations and image updates.