Auto Parts Specialist (Bilingual) – Customer & Tech Support

O'Reilly Automotive; Live Oak (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

401k Plan

Health Insurance

Wellbeing Programs

Tuition Assistance

Career Growth

Job summary

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with assigned tasks. Bilingual candidates are encouraged to apply and you will support cash handling, returns, and product recommendations.

The role emphasizes greeting customers, assisting with merchandise selection, and performing daily store operations, including image updates and inventory tasks, with ongoing training provided.

Qualifications

• Ability to quickly match alphanumeric sequences
• Provide outstanding, friendly and professional customer service
• Must be able to multitask, handling customers on the phone and in the store at the same time

Responsibilities

• Greet retail/walk-in customers and assist their merchandise selection
• Serve professional customers and assist installers as needed
• Process cash, checks, and credit card transactions accurately
• Process exchanges and returns per policy
• Address customer complaints in a friendly manner
• Maintain and secure the cash drawer and support daily store tasks

Skills

Alphanumeric matching

Customer service

Multitasking

Education

ASE certification

Job description

O'Reilly Auto Parts is seeking a Parts Specialist to deliver high-level service to retail and installer customers and to assist store management with assigned tasks. Bilingual candidates are encouraged to apply and you will support cash handling, returns, and product recommendations.

The role emphasizes greeting customers, assisting with merchandise selection, and performing daily store operations, including image updates and inventory tasks, with ongoing training provided.