Auto Parts Specialist – Customer-Driven Store

NAPA Auto Parts; Tigard (OR); Presencial; USD 38.000 - 42.000; Jornada completa

Descripción de la vacante

NAPA Auto Parts in Tigard, OR is hiring a Store Pro to be the primary contact for customers in-store, delivering a high-quality customer experience and automotive parts solutions. You will support both retail and wholesale customers, applying product knowledge and strong customer engagement to drive store performance.

The role offers an entry point or growth path within the organization, with emphasis on speed, accuracy, and teamwork in a fast-paced retail environment.

Formación

• High School Diploma or GED is required.
• Valid Driver's License required.
• Strong communication and interpersonal skills.
• Customer-focused with listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.

Responsabilidades

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and maintaining accurate inventory records.
• Contribute to various store operations and team support tasks to optimize store performance and efficiency.
• Support continuous improvement initiatives related to store processes and standards.

Conocimientos

Strong communication

Interpersonal skills

Customer-focused mindset

Problem-solving abilities

Educación

High School Diploma or GED

ASE Certification (not required)

Herramientas

POS systems

Inventory/catalog tools

Descripción del empleo

NAPA Auto Parts in Tigard, OR is hiring a Store Pro to be the primary contact for customers in-store, delivering a high-quality customer experience and automotive parts solutions. You will support both retail and wholesale customers, applying product knowledge and strong customer engagement to drive store performance.

The role offers an entry point or growth path within the organization, with emphasis on speed, accuracy, and teamwork in a fast-paced retail environment.