Auto Parts Pro — Customer-Driven Store Expert

NAPA; Portland (OR); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

NAPA is seeking a customer-focused retail associate to deliver accurate automotive parts solutions and a high-quality shopping experience in a busy store. You will assist both retail and wholesale customers, leveraging product knowledge and strong communication to drive loyalty and sales.

As part of the Retail Store Operations team, you’ll operate POS and inventory systems, handle inquiries, and support logistics to ensure fast, reliable service.

Qualifications

• High School Diploma or GED is required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.

Skills

Strong communication

Customer-focused mindset

Willingness to learn automotive parts

Valid Driver’s License

Education

High School Diploma or GED

Tools

POS systems

Inventory/catalog tools

Delivery management systems

Job description

NAPA is seeking a customer-focused retail associate to deliver accurate automotive parts solutions and a high-quality shopping experience in a busy store. You will assist both retail and wholesale customers, leveraging product knowledge and strong communication to drive loyalty and sales.

As part of the Retail Store Operations team, you’ll operate POS and inventory systems, handle inquiries, and support logistics to ensure fast, reliable service.