Auto Parts Assistant Store Manager: Lead & Elevate Service

O'Reilly Automotive; Tigard (OR); On-site; USD 50,000 - 70,000; Full time

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager across sales, customer service, store appearance, and operations. This role will step in during absences and opposing shifts while guiding the team to deliver exceptional service.

Bilingual candidates are encouraged to apply. You will lead the team in servicing customers, coordinate staffing during peak hours, and participate in hiring and training to build a capable, high-performing store.

Qualifications

• Experience leading customer service teams in retail.
• Strong coaching and performance feedback skills.
• Knowledge of store operations and open/close procedures.

Responsibilities

• Lead the store team to provide excellent customer service.
• Supervise service levels and execution of programs.
• Ensure staffing during peak hours and staffing planning.
• Assist in hiring, interviewing, and onboarding.
• Handle returns, exchanges, and store procedures.
• Ensure proper cash handling and security.

Skills

Sales leadership

Assistant Manager Certification

RSS Certification

Spanish language

Bilingual

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager across sales, customer service, store appearance, and operations. This role will step in during absences and opposing shifts while guiding the team to deliver exceptional service.

Bilingual candidates are encouraged to apply. You will lead the team in servicing customers, coordinate staffing during peak hours, and participate in hiring and training to build a capable, high-performing store.