Assistant Store Manager: Lead Customer Service & Sales Team

O'Reilly Auto Parts; Orlando (FL); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive wages

401k with employer contributions

Medical, Dental, Vision Insurance

Tuition Educational Assistance

Career growth opportunities

Job summary

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the store team in servicing customers and manage the store during the Store Manager’s absence or opposing shifts.

Bilingual candidates are encouraged to apply and you will work with leadership to hire, train, coach and monitor performance while ensuring adherence to company policies and standards.

Qualifications

• Sales Specialist Training required.
• Assistant Manager Certification required.
• RSS Certification required.

Responsibilities

• Lead store team in providing excellent customer service.
• Supervise customer service levels at the retail showroom.
• Collaborate with store manager on staff staffing and goals.
• Assist in hiring, interviewing and candidate evaluation.
• Ensure all transactions and returns are processed correctly.

Skills

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Education

RSS Certification

ASE Certification

Job description

O'Reilly Auto Parts is seeking an Assistant Store Manager to support the Store Manager in sales, customer service, store appearance and operations. This role will lead the store team in servicing customers and manage the store during the Store Manager’s absence or opposing shifts.

Bilingual candidates are encouraged to apply and you will work with leadership to hire, train, coach and monitor performance while ensuring adherence to company policies and standards.