Auto Damage Trainee — Hands-On Claims & Licensing

GEICO; Los Angeles (CA); On-site; USD 44,000 - 69,000; Full time

Benefits offered by this job

Health and wellness benefits starting

13 paid holidays annually

401(k) with up to 6% match

Tuition assistance program

Job summary

GEICO in the Los Angeles area seeks a Field Auto Damage Trainee to inspect and assess vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops, rental companies, and parts providers. Youll work in a busy field environment serving the San Fernando Valley, CA area, with hands-on training and mentoring.

The role emphasizes customer interactions, problem resolution, and driving customer satisfaction.

Qualifications

• Customer-facing experience preferred.
• Experience in high-volume call centers with KPIs and measurable goals preferred.
• Active Adjusters license preferred (training and exam fees provided).
• High School Diploma or GED required; College degree preferred.
• Valid drivers license that meets company underwriting guidelines required.

Responsibilities

• Customer Interaction: Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Problem Resolution: Resolve customer concerns, ensuring a positive experience.
• Meaningful Impact: Drive customer satisfaction through meaningful interactions.

Skills

Customer-facing experience

Call center experience

Valid drivers license

Education

High School Diploma or GED

College degree preferred

Job description

GEICO in the Los Angeles area seeks a Field Auto Damage Trainee to inspect and assess vehicle damage, estimate repair costs, negotiate settlements, and coordinate with body shops, rental companies, and parts providers. Youll work in a busy field environment serving the San Fernando Valley, CA area, with hands-on training and mentoring.

The role emphasizes customer interactions, problem resolution, and driving customer satisfaction.