Auto Damage Claims Specialist - Fast, Fair Settlements

Travelers Companies, Inc.; Alpharetta (GA); On-site; USD 57,000 - 93,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Pension Plan

Paid Time Off

Wellness Program

Volunteer Rewards

Job summary

Travelers Companies, Inc. in Alpharetta, GA seeks a Claim Rep, Auto Damage to manage auto damage claims from notice to settlement, including total loss evaluations and repair oversight.

You will analyze policy terms, negotiate settlements, coordinate with appraisal teams, and document findings in our claim systems. Ideal candidates have a bachelor's degree, adjuster license, and at least one year claim experience.

Qualifications

• Bachelor’s degree required or equivalent.
• 1 year auto claim handling experience or related experience.
• Active adjuster license where applicable.
• Proficiency in claims management systems and Microsoft Office.

Responsibilities

• Manage auto physical damage claims from first notice of loss through resolution and settlement.
• Evaluate policy terms, determine coverage and liability; negotiate settlements within authority.
• Coordinate with appraisal teams and repair facilities for accurate damage assessments and timely resolution.
• Gather facts, document findings in the claim system, and maintain records of activity.
• Communicate with insureds and claimants clearly and professionally.
• Learn and adapt to new technology and AI tools in the claims workflow.

Skills

Auto claim handling

Claims management systems

Microsoft Office

Strong communication

Decision making

Education

Bachelor’s Degree

High School Diploma or GED

Tools

Claims systems

Enterprise technology platforms

Job description

Travelers Companies, Inc. in Alpharetta, GA seeks a Claim Rep, Auto Damage to manage auto damage claims from notice to settlement, including total loss evaluations and repair oversight.

You will analyze policy terms, negotiate settlements, coordinate with appraisal teams, and document findings in our claim systems. Ideal candidates have a bachelor's degree, adjuster license, and at least one year claim experience.